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Return Policy: We only except returns less than 30 days from ship date with an RMA# issued by us. We charge a 15% re-stock fee on returns if you received the product you purchased. If you purchased the wrong product we will waive the re-stock fee if you re-purchase the correct product. If we ship the incorrect product, we will issue a return shipping label and exchange or refund full amount of product. Product must be returned unused and in new condition. We only credit shipping cost if we shipped the wrong product. Damaged Product: If
your product arrives damaged please contact us. If possible, please
provide pictures to help settle the claim process faster. Generally,
replacements will be sent out immediately, you will be informed if
otherwise. On occasion, FedEx will want to pick up the package for their
own inspection, if they choose to do so they will contact you directly
to arrange a time.
For any further questions call us at (630) 486-1591
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